Seedsman - Cannabis Super Store
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Store Policies

 

Delivery

When will I get my order?
    Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time
    depends on your location, but can be estimated as follows:
         ● USA: 3–4 business days
         ● Europe: 6–8 business days
         ● Australia: 2–14 business days
         ● Japan: 4–8 business days
         ● International: 10–20 business days

 

Where will my order ship from?
    We work with an on-demand order fulfillment company with facilities worldwide!


Will I be charged customs for my order?
    An additional customs and tax fee can occur on international orders. This fee is not in our control
    and is assessed by your local customs office. Customs policies vary widely for every country so
    please check with your local customs office directly to see if they apply duties and taxes to your
    purchases.


My order should be here by now, but I still don't have it. What should I do?
    Before getting in touch with us, please help us out by doing the following:
         ● Check your shipping confirmation email for any mistakes in the delivery address
         ● Ask your local post office if they have your package
         ● Stop by your neighbors in case the courier left the package with them


     If the shipping address was correct, and the package wasn't left at the post office or at your
    neighbor’s, get in touch with us at Tim@leviathangrowers.com with your order number.


     If you did find a mistake in your delivery address, we can send you a replacement order, but
    shipping will be at your own cost.

 

Orders


How are your products made?
    We work with a print-on-demand drop shipper. They have locations worldwide, so depending on
    where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order?
    You’ll receive a tracking link via email when your order ships out. If you have any questions about
    your tracking or shipment, drop us a line at [insert your support email here].


I received a wrong/damaged product, what should I do?
    We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you
    quickly, please email us at Tim@leviathangrowers.com within a weeks' time with photos of the
    damaged product, your order number, and any other details you may have about your order. We’ll
    get back to you with a resolution as soon as possible!

 


Returns


What’s your return policy?
    We don’t offer returns and exchanges, but if there’s something wrong with your order, please let
    us know by contacting us at Tim@leviathangrowers.com!


Do you offer refunds?
    Refunds are only offered to customers that receive the wrong items or damaged items. If any of
    these apply, please contact us at Tim@leviathangrowers.com with photos of wrong/damaged
    items and we’ll sort that out for you.


Can I exchange an item for a different size/color?
    At this time, we don't offer exchanges. Though rare, it's possible that an item you ordered was mislabeled. If that’s the case, please let
    us know at Tim@leviathangrowers.com within 7 days after receiving your order. Include your
    order number and photos of the mislabeled item, and we’ll send you a new one, or issue a
    refund!


Terms and Conditions:

These Terms and Conditions govern your use of the Leviathan Growers website and any services, products, or content offered through the website.

Acceptance of Terms:

  • By accessing or using the Leviathan Growers website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use the website.

Use of Website:

  • You may use the Leviathan Growers website for lawful purposes only and in accordance with these Terms and Conditions.

  • You agree not to engage in any conduct that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website.

Intellectual Property:

  • The content, trademarks, logos, and other intellectual property displayed on the Leviathan Growers website are owned by or licensed to Leviathan Growers and are protected by copyright and other intellectual property laws.

  • You may not reproduce, distribute, modify, or create derivative works of any content from the Leviathan Growers website without prior written consent from Leviathan Growers.

Third-Party Links:

  • The Leviathan Growers website may contain links to third-party websites or resources. These links are provided for your convenience only and do not imply any endorsement or affiliation with the linked website.

  • Leviathan Growers is not responsible for the content or accuracy of any third-party websites linked to from the Leviathan Growers website.

Disclaimer of Warranties:

  • The Leviathan Growers website and its content are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

  • Leviathan Growers does not warrant that the website will be uninterrupted or error-free, or that any defects will be corrected.

Limitation of Liability:

  • Leviathan Growers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in any way connected with your use of the website or any content on the website.

  • In no event shall Leviathan Growers' total liability to you for all damages, losses, or causes of action exceed the amount paid by you, if any, for accessing or using the website.

Indemnification:

  • You agree to indemnify and hold Leviathan Growers and its affiliates, officers, directors, employees, and agents harmless from any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way related to your use of the website or violation of these Terms and Conditions.

Governing Law:

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Missouri, without regard to its conflict of laws provisions.

Changes to Terms and Conditions:

  • Leviathan Growers reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page.

Privacy Policy

At Leviathan Growers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

Information We Collect:

  • Personal Information: We may collect personal information such as your name, email address, mailing address, and phone number when you voluntarily provide it to us through our website, social media channels, or other communication channels.

  • Usage Information: We may automatically collect certain information about your interactions with our website or social media channels, including your IP address, browser type, and browsing behavior.

How We Use Your Information:

  • We may use the information we collect to communicate with you, respond to your inquiries, and provide you with the products, services, and information you request.

  • We may use your information to improve our website, products, and services, as well as to personalize your experience.

  • We may use your information to send you promotional materials, newsletters, or other marketing communications, unless you opt out of receiving such communications.

Sharing of Information:

  • We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide you with the products or services you request.

  • We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

  • We may also disclose your information to comply with legal obligations, enforce our site policies, or protect ours or others' rights, property, or safety.

Security:

  • We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your information.

  • However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Choices:

  • You may choose not to provide certain personal information, although this may limit your ability to access certain features of our website or receive certain services.

  • You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

Updates to This Privacy Policy:

  • We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

  • We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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